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Our ISO 21401 certificate

The international certification standard ISO 21401 Tourism and related services addresses principles inherent to human rights, health and safety in the workplace for employees and guests, the protection and protection of the environment, the consumption of water and energy , the production of waste and the development of the local economy. It applies to accommodation facilities, regardless of the type, size and location, and of the related service providers employed in the process or in support. On the other hand, customers have the real and concrete guarantee that the structure they have chosen works in full compliance with the stated principles. The certification was born in 2019 and ISO declared that the reasons that led to its birth are to be found in a tourism market left to self-manage even with regard to delicate issues such as those of sustainability.

Attention to the environment has always been part of the DNA of the Masè family, so much so that in the spring of 2015 a biomass-fueled thermal power plant, therefore renewable and clean energy, was built at the Hotel Bertelli.
The Bertelli Hotel uses green energy and is sourced from certified suppliers who guarantee high levels of quality; supports local food production; enhances human capital, supporting its employees and collaborating with the local community.

OUR COMMITMENT TO SUSTAINABILITY

♥ We use green energy and we source from certified suppliers who guarantee high quality levels.
♥ We have an efficient hotel that has chosen to activate all energy saving measures.
♥ We choose local, certified and quality food producers.
♥ We value human resources, support our staff and collaborate with the local community.

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The data controller is Hotel Bertelli, who states that the data acquired in this manner will be handled as follows:

  • it will be used to comply with current requests for information/acquistion/registration until completed and for no other purpose.
  • it will be held in the company archives with no deadline, until independent cancellation by the user, voluntary cancellation by the Controller or an explicit request for cancellation by the user.
  • it will be held on behalf of the Controller by KUMBE, the Controller’s maintainer for digital services, on the cloud server and related backup, in turn managed in compliance with the GDPR for the entire term of the contract with the Controller – who may dispose of it at any time – and until its subsequent cancellation.
  • it will be held on behalf of the Controller by ERICSOFT SRL, Controller maintainer for booking and CRM services, on the cloud server and related backup, in turn managed in compliance with the GDPR for the entire term of the contract with the Controller – who may dispose of it any time and until its subsequent cancellation.
  • it will not be assigned to third parties; it will not be used for marketing campaigns except if concurrently authorized for such purposes.
  • the user will have a profile created based pon the information contained therein and the data may be used for statistical processing.
  • the complete privacy policy may be found at the link www.hotelbertelli.it/privacy. For information or requests, you may write to the following electronic mail address: info@hotelbertelli.it.

Statement on the GDPR

If subscribing to the Newsletter, you must confirm your registration by means of a confirmatory mail sent to the recorded address.  In such case, handling includes:

  • the creation of a group user profile, a status, preferences as indicated and deduced from the information provided in the form and subsequent independent profiles.
  • use of the data for electronic notices (email, whatsapp) and not (paper) for informational/commercial purposes.
  • Use of the email for the creation of marketing campaigns and personallized information, digital and non-digital
  • the complete privacy policy may be found at the link www.hotelbertelli.it/privacy. For information or requests, you may write to the following electronic mail address: info@hotelbertelli.it.
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Hotel Bertelli
Via Cima Tosa 80
38086 Madonna di Campiglio (TN) - Italy
T +39 0465 441013
F +39 0465 440564
info@hotelbertelli.it

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Statement on the GDPR

If subscribing to the Newsletter, you must confirm your registration by means of a confirmatory mail sent to the recorded address.  In such case, handling includes:

  • the creation of a group user profile, a status, preferences as indicated and deduced from the information provided in the form and subsequent independent profiles.
  • use of the data for electronic notices (email, whatsapp) and not (paper) for informational/commercial purposes.
  • Use of the email for the creation of marketing campaigns and personallized information, digital and non-digital
  • the complete privacy policy may be found at the link www.hotelbertelli.it/privacy. For information or requests, you may write to the following electronic mail address: info@hotelbertelli.it.
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